Support Call

Support for current customers

When you are in need of support relative to the Sage product that you utilize in your organization, we invite you to place a call Huckstep & Associates at 1-800-269-6466 to speak to a consultant.   Our consulting staff  will assess the situation alongside you, and may be able to provide a “quick-fix”.  If a more in-depth review of the issues is required, the consultant will likely recommend an online support call using GoToAssist™.  We believe strongly that this is the easiest/quickest, and most cost effect manner in which to resolve issues for our clients.

What is GoToAssist™?

GoToAssist™ is software that lets you easily connect online to our helpful consultants and support team from virtually any location. Using the powerful screen-sharing software of GoToAssist™ a Huckstep & Associates consultant can view your real-time data and give you accurate feedback. You benefit from quick problem resolution in action, as well as a lower cost for assistance.

Learn more about GoToAssist

Not a current customer?

When you face software issues, your need is typically urgent.  Do feel free to give us a call, identify yourself and your organization, and quickly speak to a Huckstep & Associates consultant at 1-800-269-6466.  You will need to provide information as to which Sage application you wish to discuss so that your can may be routed to the appropriate consultant.

You may also be interested to read about Huckstep & Associates’ Sage Solutions